A novel approach for operational performance based mail sorting facility layout selection using grey relational analysis: A case on India speed post service industry

Abstract

Facility layout design (FLD) comes under multi-objective problem which has a major impact on service or manufacturing industries performance. Facility layout design purpose is to streamline the work flow smoothly and increasing the production by reducing the material handling time. An attempt has been done on Grey Relational Analysis (GRA) in order to identify the feasible layout for the aids of operational performance. This FLD focuses on finding and eliminating the waste in the process flow and brings the comfortable workplace environment in order to attain the operational performance. The recommended approaches are demonstrated through practical applications in India speed post sorting facility layouts. Practical results are promising for incorporating optimal method for solving layout design problem. � Springer Nature Switzerland AG 2020.